Immigration Consultant Calgary | RCIC-IRB Video Service

You are in Calgary, and the first question is not which city your representative works from. It is what your situation needs next, and whether the person you pay is authorized to handle it. A permit close to expiry, a sponsorship application, a letter from Immigration, Refugees and Citizenship Canada (IRCC) and a question about citizenship are four different questions with four different answers.

Imprint Immigration Services reviews those situations by video for people in Calgary and elsewhere in Alberta. The practice has one office, in Edmonton, led by Shirani Jenita Daniel, RCIC-IRB, licensed by the College of Immigration and Citizenship Consultants (CICC) under Licence R705794. There is no Calgary office, no Calgary address and no Calgary phone line. This page sets out how the work is actually done at a distance.

Start with your records, not with a program name

Bring the documents rather than the label. A permit, a decision letter, a receipt, an application already submitted: those describe your situation exactly, where a program name found online usually describes someone else’s. Write a short note covering your current status, what has been applied for, what has been decided, and any date printed on a letter. Note any gap rather than recreating a document.

Have the records to hand in a readable copy on the day, with your questions written down, because documents get read on screen together. If a letter or permit carries a deadline, say so when you book: booking a consultation does not pause a government deadline. If the date is close, phone (825) 435-1101 rather than waiting on email.

What a video consultation looks like from Calgary

Video appointments run on the same booking calendar as appointments at the Edmonton office. You choose a time on the booking page, the consultation fee is paid when you book, and the confirmation arrives by email. Tax is applied at checkout based on your location.

Send copies of your documents before the call, so the 30 minutes go on your questions rather than on reading. During the call the records are read on screen with you: what each document says, which process it belongs to, and what is still missing. You leave with an explanation of the routes that fit your records and what each would ask of you. That is a review, not a decision. Only IRCC or the IRB decides an application.

A booking cancelled less than 24 hours before the appointment, or a missed appointment, may forfeit the consultation fee, so choose a time you can keep.

What we look at

The matters reviewed for Calgary and Alberta clients

The same person handles these files for Calgary clients as for Edmonton clients.

Work permits and status questions. Current authorization, application history and employer documents are read together. An employer’s labour market process and a worker’s own permit application are separate processes. See work permit services.
Calgary employers hiring foreign workers. Employer guidance and a compliance review for employers hiring foreign workers are part of the work permit service. A labour market impact assessment (LMIA), which the employer applies for through Employment and Social Development Canada, and an LMIA-exempt offer of employment, which the employer submits through IRCC’s Employer Portal, are different processes, and they are reviewed separately. See work permit services.
Spousal and partner sponsorship. Residence, relationship evidence and travel plans each need their own attention. Any work authorization is reviewed separately, never assumed. See sponsorship services.
Refusals and procedural fairness concerns. Bring the complete correspondence and the original application. A concern raised by an officer before a decision and a refusal decision are different stages, and what follows depends on which one you are at. See refusals and appeals.
Citizenship questions. A grant of citizenship and citizenship through a parent are different applications with different starting documents. See citizenship services.
Refugee claims and representation before the Immigration and Refugee Board of Canada (IRB). The Board has four divisions: the RPD, the Refugee Appeal Division, the Immigration Appeal Division and the Immigration Division. See our refugee claims page.

Express Entry, the Alberta Advantage Immigration Program and the rest of the list are set out on the Edmonton immigration consultant page. Complex cases are not an exception here. They are what we do.

Low-rise professional office building on a tree-lined Edmonton avenue

Where we are

One office, and it is in Edmonton

Alberta is the area we serve. Edmonton is where we are. The address is 300-9006 132 Ave NW, Edmonton, AB T5E 0Y2.

Step by step

How a file is handled from Edmonton, step by step

Book. Choose a video slot on the booking page. The appointment is 30 minutes and costs $50 plus 5% GST.
Send your records. Before the call you send copies of current permits, earlier decisions, any refusal letter and any IRCC or IRB correspondence. When you book you are told what to prepare and how to send it. Keep your originals.
Consult. Shirani reviews your status and history, explains how the relevant programs and processes are structured, and sets out what each would ask of you.
Sign a written agreement. Representation begins under a separate written agreement recording the scope of the work and the fees. Imprint does not take payment for representation before it is signed.
Representation. IRCC applications are prepared with you and submitted through the IRCC secure online account, with Shirani recorded as your authorized representative. IRB matters follow the Board’s own procedure, below. Document requests and decisions are handled by email and video.

IRB hearings by video: what the Board’s own rule says

This worries people outside Edmonton most, so it is worth stating precisely. The IRB’s practice notice on scheduling says all IRB hearings are scheduled as virtual hearings by default, for hearings scheduled on or after 5 September 2023.

It also says the Board grants a request for an in-person hearing where it decides one is necessary for reasons of fairness and natural justice, or for other compelling reasons such as the complexity or duration of the proceeding. A request goes to the relevant registry in writing, within the timeframes that division sets.

For refugee claims, the RPD holds virtual hearings on Microsoft Teams. The IRB sends the Notice to Appear to your counsel, who shares it with you, and the joining link arrives about five days before the hearing. So a claimant in Calgary and counsel in Edmonton join the same hearing from where each of them is. If the Board grants an in-person hearing, the Notice to Appear names the office and the arrival time, and attendance is planned around it.

Who will review your circumstances, and how to check the licence

Only certain people may charge a fee to advise on an immigration application: lawyers and paralegals in good standing with a Canadian law society, notaries in good standing with the Chambre des notaires du Quebec, and immigration consultants in good standing with the CICC. IRCC states that it will not deal with representatives who charge a fee but are not authorized, and that it may return or refuse an application where one was used. The College states that advising on Canadian immigration for a fee without one of those licences is an offence punishable by law.

So check before you pay anyone, including us. Open the CICC public register, search by College ID R705794, and read both tabs. Discipline lists any revocations, suspensions, restrictions, current proceedings and past decisions. Licensee Details shows the current licence class and whether the status is active. For this licence the register records the class as L3 (RCIC-IRB), active since 4 June 2020, with employment at Imprint Immigration Services Inc. in Edmonton.

That class matters for the work above: an RCIC-IRB is authorized before the IRB as well as before IRCC, which not every class covers. The difference is explained on our licence verification page, and there is more about Shirani and the practice. Distance is not the risk when you choose a representative. An unverified licence is.

A booking calendar open on a laptop screen — Choose a video slot on the booking page. The appointment is 30 minutes and costs $50 plus 5% GST.

Document folders organised on a desk — Bring the complete correspondence and the original application to the session.

Applicant completing an online form on a tablet — IRCC applications are submitted through the IRCC secure online account.

Our office

Imprint Immigration Services Inc., 300-9006 132 Ave NW, Edmonton, AB T5E 0Y2. Phone (825) 435-1101. Email info@imprintimmigration.com.

In-person appointments are available at that address. Clients in Calgary and the rest of Alberta meet us by video. Alberta is the area we serve. Edmonton is where we are.

Book a video consultation

If you are in Calgary or elsewhere in Alberta and want a regulated RCIC-IRB to read your records, the next step is to book a video consultation. It is 30 minutes, $50 plus 5% GST, with no obligation to go further. If a letter or permit carries a date that is close, phone (825) 435-1101 before booking. The consultation is a paid review of your situation, not a decision: IRCC and the IRB decide applications, and what can be said about any file depends on the circumstances and the records available. If you then want Imprint to act on the file, the scope and fees are set out in a written agreement before representation begins. Questions before booking can go to info@imprintimmigration.com.

Book Consultation

A regulated immigration consultant listening to a client across a desk — In-person appointments are available at the Edmonton address for anyone who prefers them.

Common questions

Does Imprint have a Calgary office or a Calgary phone number?

No. Imprint has one office, at 300-9006 132 Ave NW in Edmonton, and one phone number, (825) 435-1101. Calgary and Alberta clients are served by video from that office. If a listing anywhere shows a Calgary address or a second phone number for Imprint, it is not ours. Checking a consultant’s licence tells you more than checking how near they are.

Do I need to travel to Edmonton at any point?

Usually not. Consultations are by video, IRCC applications are submitted through its online account, and the IRB schedules hearings as virtual hearings by default. In-person appointments at the Edmonton office are available if you prefer them. Where an application or the Board requires an original document, you are told what to send and where, and it is arranged in advance rather than sprung on you.

Can you represent me at an IRB hearing if I live in Calgary?

Yes. Shirani Jenita Daniel holds the RCIC-IRB class of licence, which authorizes representation before the IRB as well as before IRCC. The Board’s practice notice schedules hearings as virtual by default, so you join from Calgary and counsel joins from Edmonton. If the Board grants an in-person hearing for fairness or other compelling reasons, the Notice to Appear names the office and attendance is planned around it.

Does booking a consultation protect a deadline on my letter?

No. Booking a consultation does not pause or extend a government deadline, and neither does requesting records about your file. If a letter or permit carries a date, identify it when you arrange the appointment and phone (825) 435-1101 if the date is close. Advice on what a specific deadline requires depends on your circumstances and the document itself.

How do I check Licence R705794 myself?

Open the CICC public register and search by College ID R705794. The profile opens on the Discipline tab, which lists any revocations, suspensions, restrictions, current proceedings and past decisions. The Licensee Details tab shows the current licence class and whether the status is active. The register is the College’s own record and anyone can use it. Run the same check on any consultant before you pay them.

Can I discuss a file another representative already submitted?

Yes. Bring the submitted application and whatever correspondence you have, including anything sent to you by IRCC or the IRB, so the scope of a review can be discussed properly. What is possible after a decision depends on the stage the file has reached and the records available, which is why the documents matter more than a summary of them.

Is a video consultation from Calgary different from an in-person one?

Not in substance. It is the same 30 minutes, the same $50 plus tax fee and the same booking calendar, and the same licensee reads your records. The difference is that documents are sent ahead and read on screen together. In-person appointments exist only at the Edmonton office. If you would rather sit across a desk, that is where they happen.

Where do I give biometrics if I live in Calgary?

Not at Imprint, and not in Edmonton unless you choose to. IRCC states that biometrics are given at a designated Service Canada office, booked through the eServiceCanada Appointment Booking Tool, and that you should not go to an office without a scheduled appointment. Follow the biometric instruction letter IRCC sends you, including the date it gives, and book a location that suits you.

I run a business in Calgary and want to hire a foreign worker. Can Imprint help?

Yes, within the work permit service: employer guidance, LMIA review and a compliance review for employers hiring foreign workers. Which process applies depends on the position. An LMIA goes to Employment and Social Development Canada; an LMIA-exempt offer of employment is submitted through IRCC’s Employer Portal. A video consultation reviews the offer and the records before either process starts.

Official sources

Checked against the official source on 5 October 2026. Immigration rules change. Where this page and an official page disagree, the official page is correct.

Immigration advice provided by Shirani Jenita Daniel, RCIC-IRB, CICC Licence R705794. This article is general information and does not constitute legal or immigration advice.